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Amazing Service, Amazing Products from Amazing Thailand Thai Silk Elephant Wall Hanging - 3 Pocket Bright Pink Please read before purchasing To improve your buying experience we would like to take this opportunity to state the most common misunderstandings we encounter: - International Airmail shipping time We ship orders as quickly as humanly possible, normally within hours of confirming payment, but once we have passed your order to the post office the delivery time is outside of our control. International Airmail normally delivers within 2-3 weeks but can take longer. We consider a parcel overdue after 1 month, if your order has not arrived by this time we will find a solution with you such as a replacement or a refund. If you require effective tracking or a faster shipping time please consider the courier alternatives we offer. - Shipping prices We offer our products at low prices but the cost of shipping internationally from Thailand is relatively high, even on small items, this sometimes causes buyers to feel we are overcharging shipping costs but it is not the case. We work hard to offer responsible shipping charges, our calculation finds the actual postal rate using the packed weight of the item plus packing material costs, this is converted to the listings currency and a small handling charge is added to help cover currency fluctuations and costs in transferring payment to us in Thailand. Our combined shipping discount reflects the actual savings made by combining items into one Airmail shipment. Three pouches for holding items. Suitable for the living room, kitchen, or bedroom. Approximately 65cm high, 17cm wide, each pocket 17cm high. - We have many items such as this ready to buy at our: Thai Craft Warehouse eBay Store - We offer a huge range of unique Thai products, to add us to your favorite sellers click here. Click here to see our Full Product Range Below is a selection of the product ranges we have available: Payment methods - Paypal: www.paypal.com online payments including payments funded by credit cards. - Credit Cards: We can manually process credit card payments for Visa, Mastercard, American Express, and Discover. - Bank Deposit AU: Customers in Australia may make payments by direct deposit into an Australian ANZ bank account. - Bank Deposit NZ: Customers in New Zealand may make payments by direct deposit into a New Zealand Westpac bank account. We do not accept any postal methods of payment for eBay purchases, this includes personal checks and money orders. Standard shipping method: International Airmail - Average shipping time to most locations is 2-3 weeks, but can be shorter or longer depending on airmail and customs delays. - International Airmail does not have an effective tracking service. - We ship as soon as possible after confirming payment, normally within hours (allowing for public holidays and weekends). - International Airmail has no guaranteed delivery time, we cannot guarantee your order will arrive by any specific date. - If you require an order quickly you may wish to look at the courier methods offered below. - Shipments to Italy, France, and Island Nations normally take longer than other countries, we consider parcels to these locations overdue after 6 weeks. - In the rare event of a postal loss we fully cover you if you follow these steps: 1) Clearly state your correct shipping details. 2) Do not leave your delivery address unattended or move away from the address before the order is overdue. 3) Stay in contact with your post office every week to check if they have your parcel. Often overdue parcels have been held at the post office and will be returned if unclaimed. 4) Contact us between 14 and 25 days after shipment if the parcel has not yet arrived. 5) One month after shipping we will consider the parcel overdue, if you have followed the above steps and the parcel has not arrived we will find a solution with you such as a replacement or a refund. * If you were unable to follow each step above and the parcel has not arrived after one month we will still take care of you, please talk with us and we will find a fair solution with you. Combined shipping for International Airmail - The shipping discount for combining wins into one parcel is $2.75usd off the total shipping charge per additional item. - To obtain the combined shipping discount you must make one consolidated payment for all wins, we do not offer a discount for items that have been paid for separately. - Example: You win 3 items with individual shipping costs of $8.15usd, $10.34usd, and $9.58usd, your combined shipping cost would be $22.57usd (discount of $5.50usd). - We list items in many currencies on eBay and eBay does not automatically combine wins in different currencies. To achieve the shipping discount on wins listed in more than one currency you must wait for us to calculate your combined total before making any payment. Alternative shipping method #1: EMS Postal Courier - Average shipping time to most locations is 5-9 working days. - Cost effective courier for smaller parcels (1-10pcs). - Offers tracking and limited insurance cover, however these services are not as efficient as UPS Courier, for example online tracking of EMS parcels is lacking in Thailand and upon arrival in some countries tracking may be limited or not available. - We have found EMS Courier to be an effective service, however all international parcels may be subject to customs delays so we cannot guarantee delivery by a set date. - Normally delivered by the local postal service or the courier system attached to your countries postal service. - Total shipping cost reduces as the parcel grows in size, contact us with a list of the items you plan on ordering for a quotation. - EMS Courier does not deliver to some locations. - Below are approximate EMS shipping costs for this item to the listed countries, these prices are a guideline only and are subject to change. $29.05usd - United States $39.55usd - United Kingdom, Germany, Greece, Ireland, Italy, Sweden, Norway, Israel, Finland $23.80usd - Australia, New Zealand $32.55usd - Canada $35.70usd - France, Belgium, Netherlands, Switzerland, Denmark $22.05usd - Japan, South Korea Alternative shipping method #2: UPS Courier - Average shipping time to most locations is 5-9 working days. - Professional courier service, cost effective for larger parcels (20+pcs). - Door to door tracking and limited insurance cover. - As with all international shipping services UPS shipments may be subject to customs delays so we are unable to guarantee delivery by a set date, your local UPS agent may be able to offer a guaranteed delivery time to your location, the parcel will be shipped from Chiang Mai, Thailand 50000. - Because we are located rurally allow up to 3 working days for your shipment to arrive and be processed by our local UPS agent. EMS Courier is normally processed within 1 working day, however UPS shipping is often a little faster so we quote both services as having the same average shipping time. - Total shipping cost reduces as the parcel grows in size, contact us with a list of the items you plan on ordering for a quotation. - UPS limits some products, for example Buddha images and any type of health powder or balm cannot be shipped by UPS. - Some delivery areas have an extended area surcharge which increases the shipping cost. Contiguous USA does not have any surcharge. You can download a list of the extended areas here - Below are approximate UPS shipping costs for this item to the listed countries, these prices are a guideline only and are subject to change. standard rate extended area rate $43.16usd - $65.72usd - United States, Canada, Mexico $51.96usd - $86.25usd - United Kingdom, France, Germany, Italy, Spain, Belgium, Netherlands $47.67usd - $81.97usd - Australia, New Zealand $58.32usd - $92.62usd - Ireland, Denmark, Finland, Norway, Sweden, Switzerland $39.82usd - $74.11usd - Japan, South Korea, Taiwan Alternative shipping method #3: FedEx Courier - Average shipping time to most locations is 5-9 working days. - Professional courier service, cost effective for larger parcels (20+pcs). - Door to door tracking and limited insurance cover. - As with all international shipping services FedEx shipments may be subject to customs delays so we are unable to guarantee delivery by a set date, your local FedEx agent may be able to offer a guaranteed delivery time to your location, the parcel will be shipped from Chiang Mai, Thailand 50190. - Because we are located rurally allow up to 2 working days for FedEx orders to be collected and processed. EMS Courier is normally processed within 1 working day, however FedEx shipping is often a little faster so we quote both services as having the same average shipping time. - Total shipping cost reduces as the parcel grows in size, contact us with a list of the items you plan on ordering for a quotation. - FedEx limits some products, for example Buddha images and any type of health powder or balm cannot be shipped by UPS. - Some delivery addresses, normally in rural areas, have an out of delivery area surcharge which increases the shipping cost. You can contact your local FedEx agent to find if your delivery location will have the surcharge or contact us and we will find out for you. - Below are approximate FedEx shipping costs for this item to the listed countries, these prices are a guideline only and are subject to change. standard rate out of delivery rate $44.51usd - $69.71usd - United States, Canada, Mexico $50.56usd - $75.76usd - United Kingdom, Germany, Belgium, France, Switzerland $36.66usd - $61.86usd - Australia, Japan, South Korea, New Zealand $74.70usd - $99.90usd - Ireland, Austria, Czech, Denmark, Finland, Greece, Israel, Norway, Poland, Portugal, Russia, Spain Feedback We will send you postive feedback after your payment has been confirmed, if you do not receive feedback from us within 3 days of making payment tell us, we will make sure you get your positive feedback. We want you to be completely satisfied with your purchase from us, if for any reason you feel inclined not to leave us positive feedback (or 5-star ratings across the board), please email us and let us know why, we will do our best to change your mind! Policies - If you are not happy with your purchase for any reason please contact us and we will work with you to find the most suitable solution. Returns are accepted for products in their original condition however shipping costs might not be refundable so this is often not the most cost effective solution. - Unless otherwise stated orders will be dispatched within 2 working days of payment confirmation (normally within hours), in the event there is a delay in dispatching your order you will be contacted with an explanation and have the option to wait for your order or have your payment refunded. - We reserve the right to restrict delivery to the registered Credit Card address for Credit Card payments, or a Paypal confirmed shipping address for Paypal payments. We do not ship to Indonesia or Malaysia for orders paid by Credit Card or Paypal. - When a buyer pays for an order using Paypal we will use the shipping address supplied by Paypal if it differs to the address given by eBay. - Buyers with an Italian, French, or island nation delivery address may be required to pay for a more expensive courier shipping option. - Import duties or customs charges, although rare, are the responsibility of the buyer. - Please email us any questions prior to bidding if you are not clear on any of our policies. * We will always reply to you within 1-2 days, if you do not receive an email from us within this time our email to you may have gone astray. Please contact us again saying you did not receive a response. This includes combined invoices, payment and shipment confirmations, and replies to all questions or comments. We take pride in our efficient and personal customer service and wish to ensure you always receive our mail.
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